Built By Sweat Apparel LLC Privacy Policy

Effective Date: January 1st, 2026


IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Built By Sweat Apparel LLC does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purpose unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect


Personal Information:


  • Name, email address, phone number, physical address
  • Payment information when you make a purchase or request a quote
  • Opt-in records and timestamps for each communication channel, stored separately per channel


Non-Personal Information:


  • IP address, browser type, device information
  • Website usage patterns and analytics
  • Cookies and similar technologies


Customer Communication:


  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and feedback

2. How We Use Your Information

  • Providing and improving our services
  • Processing transactions and payments
  • Communicating with you about inquiries, appointments, and — where you have separately consented — promotions
  • Enhancing website functionality and user experience
  • Ensuring security and fraud prevention
  • Maintaining records of your communication preferences and consent

3. Telephone Numbers and SMS/Text Messaging


Collection of Telephone Numbers


We collect telephone numbers when you voluntarily provide them through our website forms and contact points. Providing a telephone number does not by itself enroll you in text messaging.


How Telephone Numbers Are Used


  • Service-related communications and alerts
  • Appointment reminders and confirmations
  • Customer support communications
  • Marketing and promotional messages, only where you have given separate, explicit consent for that category


Opt-In and Consent


  • You receive text messages only if you have explicitly opted in
  • Marketing consent and non-marketing consent are collected separately. Consenting to one does not enroll you in the other
  • Text message consent is never a condition of purchase and is never required to submit a form
  • We maintain timestamped records of every opt-in action, stored separately by consent category
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws


Opt-Out Instructions


  • Reply STOP to any message to cancel text notifications
  • You will receive one final confirmation message, after which no further messages are sent unless you opt in again
  • Opt-out requests are processed immediately


Message Frequency and Content


  • Message frequency varies based on your interactions with our business
  • Messages relate to the services you have requested or the category you consented to


Help and Support



Carrier Information


  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers


SMS Data Protection


No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing and Disclosure

We do not sell, rent, or trade personal information. We may share information with:


Service Providers:


  • Vendors who assist in our operations, such as payment processing and scheduling
  • SMS aggregators and providers, solely to deliver messages you have consented to receive
  • All service providers are contractually obligated to maintain confidentiality and security


Legal Compliance:


  • Where required by law, legal process, or to protect our rights
  • In response to valid law enforcement requests or court orders


All of the above categories exclude text messaging originator opt-in data and consent. That information is not shared with any third party other than the aggregators and providers that deliver the messages.


5. Data Security


We maintain reasonable security measures to protect your personal information, including encryption of sensitive data in transit and at rest, access controls and authentication, periodic security assessments, and breach notification protocols in accordance with applicable law.


No method of transmission over the Internet or electronic storage is completely secure. We use commercially acceptable means to protect your information but cannot guarantee absolute security.


6. Cookies and Tracking Technologies


We use cookies and similar technologies to analyze site traffic and user behavior, remember your preferences, improve website functionality, and measure the effectiveness of our services.


You may control cookies through your browser settings. Disabling cookies may limit certain features of our website.


7. Your Rights and Choices


You have the right to:


  • Access, update, or delete your personal information
  • Opt out of marketing emails using the unsubscribe link in our emails
  • Opt out of text messages by replying STOP
  • Request information on how we process your data
  • Withdraw consent at any time for future communications


To exercise these rights, contact us using the information in Section 10.


8. Third-Party Links


Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Built By Sweat Apparel LLC.


9. Changes to This Privacy Policy


We may update this policy periodically. The current version is always available on our website with its effective date. For significant changes, we will notify you by email or through a notice on our website.


10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:


Built By Sweat Apparel LLC

Address: 2821 Startown Road, Lincolnton, NC 28092

Phone: (435) 531-2377

Email: sales@builtbysweatapparel.com
Website: www.builtbysweatapparel.com


By using our website and services, you consent to this Privacy Policy.